Store

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Return Policy

All defined terms used below shall have the meanings set forth in our Terms and Conditions. See https://t3powerready.com/pages/terms-and-conditions

Order Cancellations

Orders that you submit online are processed immediately and may not be cancelled, and you may need to wait until you receive the merchandise in order to return it.

Returns

Once an item of merchandise is delivered to you, you can return that item within 30 days of delivery. To be eligible for a return, your merchandise must be unused and in the same condition that you received it and must be in the original packaging. Our return policy does not apply to the following goods: [discounted or sale items, gift cards, personalized items, perishable goods such as food, flowers, newspapers or magazines, intimate apparel, sanitary goods, hazardous materials, or flammable liquids or gases][include any that are applicable]. These items are not eligible for return, refund or exchange.

Shipping

To initiate a return, please email us at [email protected] We require a receipt or proof of purchase to accompany your return.

All returned merchandise should be sent to us at 3415 Strongs Dr. , Marina Del Rey, CA, 90292.

For items that are manufactured by another party and resold by Us, please do not send such item back to the manufacturer.

You are responsible for paying for all shipping costs for your returned item. Shipping costs are non-refundable. If you receive a refund, the cost of any return shipping will be deducted from your refund. You should consider using a trackable shipping service or purchasing shipping insurance for items of value.

Refunds and Exchanges

After We have received your valid return, We will send you an email to notify you that We have received your returned item and notify you of the acceptance or rejection of your return.

If your return is accepted by Us, We will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a non-transferable merchandise credit, a credit to the payment card or original method of payment used to pay for the item, a check, or another remedy that we determine in good faith is appropriate in the circumstances.

General

If you do not comply with any of the above conditions, We reserve the right to refuse the return or exchange, or to impose different or additional conditions.

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U.S. SHIPPING

T3 PowerReady/Earth is OUR Gym offers FREE No-Rush Shipping on all USA orders going to the lower 48 states for all orders $100 and over. The free shipping offer does not apply to AK and HI. The free shipping option is applied after coupon codes have been submitted and your subtotal remains above $100.

*Pre-Orders under $100 will not incur a shipping fee since these orders do not ship immediately. 

We work to get all no-rush, UPS GROUND and USPS Priority orders shipped out within 2-5 business days. Expedited orders placed before 2pm EST will ship out same-day. 

As soon as your T3/Earth is OUR Gym Gear is scanned by our shipping partner you’ll receive an email with all the relevant tracking information.

Please note that all of our shipping options are rate quoted except for the UPS Ground Flat rate fee of $16.95 that applies to orders below $100.00 Rate quoted shipping means that the cost will depend on the package weight and shipping destination. Once you enter your shipping address at checkout, you will be able to view shipping options and associated cost. Our expedited Fedex 2 Day and FedEx Next Day does not include Saturday deliveries. ***Please feel free to reach out to us before you place your order at [email protected] or 323-272-1590 if you need to receive your order by a specific date.  

 INTERNATIONAL SHIPPING

We ship internationally with Fedex International Priority. Transit time varies by country but the average is 3-4 business days (Monday-Friday) not including the time it takes to clear customs. The shipping fee is calculated based on the destination country and the weight of the package. There is also a 10% surcharge fee that helps to cover additional fees (i.e. taxes and duties for countries) 

When possible, please provide your address in English to avoid processing delays.  A phone number is required so the carrier can arrange final delivery and to avoid delays. Expedited shipping is not available for international orders at this time. 

*Please note that there is additional risk of using third party mail forwarding services and we do not replace or refund lost, damaged or stolen orders being shipped to mail forwarding services.